Your privacy is very important to us. POT OF FOODS (“POT OF”) values you and is committed to protecting your security and the privacy of your data.
With this Privacy Policy (“Policy”), we aim to clarify to you, in an objective and transparent manner:
- What personal data we collect;
- How and why we use it;
- To whom we disclose it;
- How we protect your privacy when you use our services or visit our platforms.
First, it is important to bring up information regarding the personal data of minors. We must be very careful with this personal data; therefore, only individuals over the age of 18 (eighteen) are authorized to use the POT OF website, agreeing and consenting to this condition. By agreeing to this Policy, you grant us your full and unquestionable understanding of it and all the other details provided below. If you are a minor, we ask that you carry out any use of the POT OF website under the supervision of your legal representatives and always entering the personal data of adults.
1 - Where is POT OF present?
POT OF is a company in the food sector recognized for its performance in the production of ready meals, committed to its values and to offering a diverse and safe portfolio to its consumers.
In alignment with these principles, POT OF provides, through the website https://potof.com.br/, institutional information about its history, mission, values, business, and organizational structure, promoting transparency and access to knowledge about the company.
2 - How do we use your personal data?
In the context of the POT OF website, it will be necessary to collect some personal data for a better browsing experience on the website. Thus, we use your personal data in several different ways, depending on each specific situation.
The tables below describe this in detail, showing what we do and why we do it.
What do we do? Identify you when you visit our site or contact us.
Why do we do this? Legally, we need to do this.
What you told us when you contacted us – for example, by e-mail, social media, or private message, for any information, complaint, compliments, among others. If you contact us by phone, we also record calls to our customer service center.
What do we do? Record or monitor telephone calls made to customer service.
Why do we do this? To offer a better service and perform quality controls.
You may choose not to provide any of the above-required data; however, for navigating the website and performing some basic services that POT OF may offer, certain information will be necessary so that you can fully use all the functionalities of the POT OF website, allowing us to maintain the best relationship with you.
POT OF may process your personal data, always in accordance with the relevant Legislation, for the purposes of complying with specific laws or regulations, in judicial or administrative proceedings, upon the request of a Judge or competent public administrative body, and in other cases provided for in the General Data Protection Law and/or Regulations on the subject. Whenever there is a complaint or a specific procedure, POT OF must comply with and maintain the legal criteria of secrecy and confidentiality, whether towards third parties or towards the data subject themselves, with the exception only of the specific judicial or administrative body or jurisdiction of the given case.
3 - With whom do we share your information?
We do not sell or exchange your personal data with third parties, but we share it with others as an essential part of the ability to provide our services to you. These may be other group companies, service providers, or business partners. We are all committed to keeping your information secure. POT OF may also share your personal data to comply with current legislation, for tax and/or consumer purposes, and to cooperate with competent authorities.
4 - Where and for how long do we keep your personal data?
All personal data is stored on servers located in Brazil. In the future, POT OF may relocate and store these servers in any other country that complies with privacy legislation in order to have support or backup, always keeping them under our supervision and safely.
We will keep your information as long as you have any relationship with POT OF and for the time necessary to comply with our legal requirements. The period of time during which the data is stored varies according to the purpose for which it was collected, provided there is no specific legal requirement.
5 - How do we keep your personal data secure?
We protect your personal data from all types of threats: unauthorized destruction, loss, alteration, disclosure, or access. POT OF protects your Personal Data in accordance with the security and confidentiality standards and procedures established by Brazilian legislation.
6 - Your rights
As your rights, you may request, at any time:
a) Information on how your personal data is being used;
b) Access to the personal data we hold about you;
c) Request the correction of inaccurate, incomplete, or outdated personal data that we hold about you;
d) Request potential anonymization, blocking, or deletion of unnecessary or excessive data or data processed in non-compliance, always taking into consideration the exceptions regarding the retention of data necessary for legal compliance purposes by POT OF;
e) Data portability to another service or product provider;
f) Information about the possibility of not providing consent and the consequences of refusal;
g) Revoke consent;
h) Information about the sharing of your data with public and private entities.
7 - Cookies - Digital Platform
Please consider that, upon accessing the website, POT OF automatically receives information about you through cookies, web beacons, your browser and operating system, about the accessed websites, links, and the terminal’s IP address. POT OF uses the collected information mainly to improve your experience regarding website navigation.
At any time, you may choose not to receive a cookie file by programming your browser to refuse cookies or to warn you before accepting one. Please keep in mind that, by refusing to accept cookies, you may not have access to several functionalities of the website.
“Cookies” are text files that are automatically downloaded and stored on the device used while you browse a specific page or internet portal, allowing the storage of a certain amount of data about your internet activities. Cookies are used to know the interests, behavior, and demographics of Users (Visitors or not) of the website, to better understand their needs and interests, offering a better service or providing related information.
8 - Protection of Passwords and Access in POT OF Digital Service Channels
When registering on the website by creating a specific access account, we ask you to create a username and password. If you lose control over your account or website access password, you may lose control over your personal data. Therefore, if for any reason your password is compromised, immediately change it by modifying the registration data provided to POT OF.
9 - Links - external vehicles
The website may have links to other websites that have their own privacy and confidentiality policies. If you visit other sites, we recommend that you carefully read their confidentiality practices and policies, as this Privacy Policy does not cover the practices and policies of third parties, including those who may reveal and/or share information with POT OF.
10 - Public Information
Please consider that when you insert information in public areas of the Digital Platform, it will be available to other Users and the general public. POT OF cannot control what these people do with the information. Please remember this and be careful with the information you decide to disclose.
11 - Responsável pela Proteção de seu Dado Pessoal
The entity responsible for the database in Brazil is Via Rovigo Indústria, Comércio e Distribuição de Produtos Alimentícios S.A./ Pot Of Foods, duly registered under CNPJ/MF No. 30.952.894/0001-80, located at Rua Walter Segatto No. 1010, Jardim Diamante, Sertãozinho, São Paulo, Brazil.
POT OF may make any changes to this Privacy Policy in the future. Any change in the way POT OF uses personal data will be established in future versions of this “Privacy Policy”, being published and disclosed on the POT OF website. We recommend periodically reviewing this section.
12 - Legislação Aplicável e Jurisdição
The terms of this Privacy Policy are interpreted according to Brazilian law, and the forum of the capital of the State of the User’s domicile is elected to resolve any dispute, question, or subsequent doubt, with an express waiver of any other, however privileged it may be.
I authorize receiving communications only from official domains (@potof.com.br, @seara.com.br, @swift.com.br, @jbs.com.br, @friboi.com.br and @jbssa.com) and agree to report suspicious messages. *
I authorize the use of my information to receive e-mails, WhatsApp, and SMS with news, launches, and promotions from POT OF.